Shipping policy

Physical products Physical products are shipped directly from our trusted brand partners' U.S. warehouses. Orders are usually processed within 1 to 3 business days, and delivery within the United States typically takes 3 to 7 business days after shipment. Shipping costs, if any, are calculated and shown at checkout before you pay.

When your order ships you will receive an email with tracking information. If you order items from more than one brand, they may arrive in separate packages with separate tracking numbers.

We currently ship to addresses in the United States. Some products may offer additional destinations; available options are shown at checkout.

Digital products Download access is provided electronically after successful payment, through the checkout confirmation, your customer account, or an email sent to the address entered at checkout. Delivery is normally immediate. Please check spam or junk folders if it does not arrive.

Delays and lost packages Delivery times are estimates. If your tracking has not updated for 5 business days, or your package is marked delivered but has not arrived, contact tillgrey@gmail.com with your order number and we will work with the carrier and our brand partner to resolve it.

Questions For shipping questions, contact tillgrey@gmail.com with your order number.